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People, process, performance — we help organisations improve operations and processes.

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Approach

With our engineering background, legal education and design focus we believe that the best way to mature your business capability is by developing your people, improving your processes and using technology to support what you do.

Learn about our lean approach to continuous improvement play_circle_outline

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Operations Assessment

Poor processes, excessive excel sheets, inconsistent results? We will interview your staff, map your processes and systems and help you evaluate your workflows and understand your business processes.

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Process Design

Do your operations support great customer experiences? We will work with you to streamline processes, automate workflows and create lean operations, that save time, increase reliability and deliver positive customer relationships.

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Change Management

Pushback, resistance, fear and confusion. We can help you modernise and create a culture of continuous improvement. We will work with you to build skills, achieve consensus and create successful engagement with your staff. You will get staff buy-in and your staff will support you modernisation efforts.

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Operations Review

New software? Uncertain outcomes? We will help you understand your operational outputs and determine if you are delivering on the outcomes you need to support what you do. Our operational reviews give you confidence that your business is delivering continuous performance improvement.

Have a project or question? Give us a call, or send a contact request.

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New Business

Dale Rogers
dale@dalerogers.com.au
+61 400 944 492

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