Hi there, I'm Dale Rogers. I'm a service designer 👋

I help organisations design for a more human-centred world.

My expertise

Strategy & service design

As a creative and pragmatic thinker, I bridge the gap between business and design. My strengths lie in supporting organisations to make evidence-based decisions, from strategy to implementation.

My work

Creating services that matter

I create products, services and strategies that offer meaning at a human scale. The services I create consider the needs of the people that use them and deliver better experiences and relationships.

My work

Recent case studies

Developing a Bespoke PMO as a Service for Rio Tinto Aluminium

Monday, 18 December 2023
Agile, customer personas, service blueprint, speculative design, user journeys

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Protecting our borders with digital verification

Tuesday, 20 December 2022
Agile, Continuous Improvement, service design, user experience, user research

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Developing a robust doctrine application for the Antarctic

Tuesday, 20 December 2022
digital services, environmental scan, knowledge management, technology research, technology systems integration

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Improving digital agility in higher education

Digital agility, Digital transformation, Strategic design, capability, teams

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Designing a quality solution to an airbag problem using poka-yoke

Industrial design, Kaizen, Poka yoke, Process design, Systems engineering, Workshop facilitation

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